Artwork FAQ
What are the shipping costs?
There isn’t any, it’s on us. Unless, of course, you are purchasing from outside the continental U.S., shipping will then be calculated and the total purchase price adjusted. If you are located outside the continental U.S., please contact me at
sales@ginandsake.com to get a freight quote prior to placing order. Typical lead time from date of order is 10-15 business days.
What is a Limited Edition?
It may vary by industry and artist, but when Gin & Sake Productions releases a limited edition, it means that we will only print a certain amount of pieces. These pieces may differ in type and size, for instance a limited edition of 100 may include 10 pieces at a certain size, and 90 at another size. Regardless, the total number of prints of that image will be 100. Each limited edition piece will be individually signed and numbered by the artist. Numbering starts at the highest and counts down with #1 of 100 (in this particular example) being the last printing issued. At this point Gin & Sake Productions will issue no further prints of that image, ever- period.
A Limited Edition has sold out. Can I still get it?
Once a particular print has sold out, the only way to purchase that piece is on the secondary market from someone who has purchased the piece in the past. Pricing will be determined by the limited supply in the overall marketplace.
How do I hang my artwork?
For all sizes, all that you will need is a hammer. We provide a nail with a simple picture hanger. If you can hang a calendar on the wall, you're in like Flynn.
What's in the box?
All artwork is shipped, hand polished, with a picture hanging hook (larger sizes will ship with two hooks), a microfiber cloth for cleaning, a set of care instructions, and a pair of white 'inspection' gloves for safe fingerprint free handling during installation.
Is there any type of guarantee?
At Gin & Sake, we strive to keep our loyal customers absolutely thrilled with our products; hence the ‘Absolutely Thrilled’ guarantee. If, for any reason, you are not satisfied with the quality or workmanship of your artwork, please return the piece in its original condition within 30 days and we will gladly refund your full purchase price.
What forms of payment do you accept?
I don’t have a PayPal account, can I still purchase through the website?
Yes you can. PayPal offers the convenience of logging in to your account or there is also the option to 'pay by debit or credit card'. It’s a very simple, secure process.How secure is this site?
How long will it take to receive my artwork?
Mounting to plexiglass is a labor intensive process. You can expect to receive your print in 10-15 business days.
